Fantastic Interaction!

I love working at LookingGlass because of the relationships you build and exposure you have to really fantastic minds in the intelligence industry. Both internally and with clients, the interaction is fantastic.

— Sandra Larson (8 years)

All about the People.

For me, it’s all about the people. Working at LookingGlass, I get to work with the highly intelligent co-workers as well as the brightest and most sophisticated clients in the cyber security industry. I am always learning something new and am surrounded by the smart and supportive people. I find that this to be the best environment to build a career…

— Kirstin Doan (6 years)

Working at LookingGlass over the past seven years has provided me with what is easily comparable to a second family. Although my position has awarded me the opportunity to work remotely, I have been able to forge meaningful and lasting relationships with the clients I service and the great people I work with everyday.

As a new employee, you can expect to plug into a wealth of knowledge and resources in taking the first step to a rewarding career by doing work that matters!

— Mike Daisley (7 years)

Featured Position

Network Operations Engineer

Engineering · Reston, Virginia

LOOKINGGLASS CYBER SOLUTIONS is seeking to hire a sharp and dynamic Network Operations Engineer at our headquarters in Reston, VA. This position will be working from Data Centers in Ashburn, VA and Baltimore, MD as needed, including after hours and weekends;

    • The candidate should possess experience in Wide Area Network (WAN), Local Area Network (LAN), Trusted Internet Connection (TIC), network virtual switching, load balancing, and WAN acceleration design and implementation using Cisco, Juniper, F5, Palo-Alto
    • Able to configure Cisco routers/switches, F5 Global and Local Traffic Managers, Palo Alto and Cisco ASA firewalls, Cisco Nexus 7k, 5k, 4500x, Cisco Wireless and Cisco 6509
    • Resolve incidents, problems, and change requests in accordance with service-level agreements (SLA’s) and approved maintenance windows
    • Monitor ticket queues during normal business hours
    • Participate in an after-hours and holiday on-call rotation with other infrastructure engineers
    • Develop professional diagrams and illustrations with software such as Visio, OmniGraffle, and Dia
    • Supplement existing documentation to reflect all new changes to an environment
    • Correct errors and deficiencies & continuously expand product proficiency/product diversity
    • Must be able to lift 40 pounds
    • This position will be working from Data Center at Ashburn VA and Baltimore MD as needed including after hours and weekends
    • Bachelor’s degree or equivalent experience
    • Minimum 3-5 years data center network infrastructure experience
    • Possesses a strong background in Cisco router and switch (Catalyst and Nexus) configuration using industry standard networking tools
    • Proven hands-on network engineering experience
    • Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
    • Solid understanding of the OSI or TCP/IP model
    • Hands-on experience with monitoring, network diagnostic and network analytics tools
    • Strong Knowledge of Nexus switches
    • Experience with Cisco ASA firewall appliances
    • Experience with Firewall and Demilitarized Zone (DMZ) security implementations
    • Ability to work well independently, and in a team environment, to administer and support the overall program
    • Exhibit good time management skills, independent decision making capabilities, and a focus on customer service
    • Possess good communication skills, both oral and written
    • Experience with SolarWinds or other Network Management System (NMS)
    • Experience configuring SNMP managed devices
    • CCNP or higher (CCIE and/or CISSP highly valued), Security+
    • Individual needs to be able to work independently and/or collaboratively in a multi-team environment
    • Experience with process development and deployment
    • Familiarity with Vcenter/Vsphere design, configuration and deployment
    • Experience with Cross Domain Solution (CDS) implementation
    • Experience with Trusted thin client implementations
    • Experience with System Information Management (SIEM) system integration
    • Experience with basic WINDOWS and LINUX systems administration functions
    • Development Experience
    • SDN Experience
    • Knowledge or experience with F5 Load Balancers
    • Knowledge or experience with Palo-Alto Firewalls
    • CCNA or higher

Our Values

LookingGlass is comprised of Internet trailblazers, technical innovators and experienced business professionals.

Our value system is founded on our six core principles.

RESPECT

For each employee and our customers

TRUST

In yourself, team and where we are going

CANDIDNESS

To peers, managers and ourselves

COURAGE

Don’t fear failure; fail-fast, recover faster

PASSION

To solve difficult challenges and overcome obstacles

INTEGRITY

Without it, we have very little to offer

Benefits

  • Be well

    Health & Fitness | Work & Home Life Balance
  • Be recognized

    Shout Out Program | Quarterly & Annual Awards
  • Be in the know

    All Hands Meetings | Coffee with the CEO |
    Training & Professional Development
  • Be involved

    Fun Committee | Community
    Outreach | Recognition Committee
  • Be rewarded

    Competitive Compensation | Tuition Reimbursement |
    Employer-Matched 401(k)